Welcome to SALT + GROVE—your destination for movement, wellness, and curated retail in Stowe, Vermont. We’re here to make sure your experience at both our Studio + Shop and our new Spa is grounding, joyful, and seamless. Please review the following policies to help us maintain the SALT + GROVE standard of care.

LOCATIONS

• Studio + Shop
  25 Main Street, Stowe, VT
  Home to our Pilates, barre, and yoga classes, retail boutique, and special events.
• Spa (Opening June 1, 2025)
  2038 Mountain Road, Stowe, VT
  Our elevated wellness space offering facials, massage, body treatments, sauna experiences, and more.

THE STUDIO - 25 MAIN STREET STUDIO POLICIES

Booking Policy

• Class bookings open in advance and are available on a first-come, first-served basis.
• A valid membership or class pack is required to book classes. Each individual must have their own pass, and must sign a liability waiver.

Membership Cancellation

• Memberships are offered on a month-to-month basis after your initial sign-up.
• Once your membership is active for a given month, it cannot be canceled mid-month.
• Cancellations must be made before the start of the next billing cycle.

Studio Refund Policy

• All sales of memberships, class packs, and studio gift cards are final sale.

Retail Refund Policy

• Items may be returned within 30 days for store credit only.
• Items must be unused with original tags.
• Sale items, skincare, and undergarments are final sale.

Class Cancellation

• You may cancel a class reservation up to two (2) hours before the scheduled class start time without penalty.
• Cancellations made less than two (2) hours before class or failure to attend will result in a $5 late cancellation/no-show fee, automatically applied to your account.

Late Arrival Policy

• Please arrive at least five (5) minutes before class starts.
• Late arrivals may not be permitted to join class to avoid disruptions.

Waitlist Policy

• If a class is full, you can join the waitlist.
• If a spot opens, you will be notified and have two (2) minutes to register before the next person is notified.
• If you register and can’t attend, the same cancellation policy applies.

Studio Etiquette

• Please silence your phone during class.
• No shoes in the studio.
• Grippy socks must be worn in Pilates and Barre classes.
• Clean your mat with provided wipes after use.
• Clean and return all studio equipment to its proper place after use.

Health & Safety Policy

• If you feel unwell or have been exposed to a contagious illness, please refrain from attending in-person classes.
• The studio is regularly cleaned and sanitation supplies are available for client use.

Inclement Weather Policy

• In the event of severe weather, class cancellations will be communicated via email and/or our Instagram page.
• Please check for updates before heading to the studio.

Private Group Class Policy

• Private group classes require payment in full to secure booking.
• Cancellations or rescheduling must be made at least 72 hours in advance to avoid forfeiting the rate.

THE SPA - 2038 MOUNTAIN ROAD SPA POLICIES

Bookings

• Spa services must be booked in advance online or by phone.
• A valid credit card is required to hold all appointments.

Cancellations

• Cancellations must be made at least 24 hours in advance.
• No-shows or cancellations within 24 hours will be charged 100% of the service cost.

Arrival

• Arrive 15 minutes early to check in, change into your robe, and relax in the lounge.
• Late arrivals may result in shortened services to avoid impacting the next guest.

Gratuity

• Gratuity is not included in service prices. We recommend tipping 20% for exceptional care.

Spa Etiquette

• Please silence your devices and speak quietly to maintain a peaceful environment.
• Robes, slippers, tea, and infused water are provided.

GENERAL

Health + Wellness

• Please stay home if you are feeling unwell. We’ll happily reschedule.
• We reserve the right to turn away clients who appear sick.

Kids + Pets

• Children and animals are not permitted in the studio or spa.

Respecting Our Community

• We aim to create an inclusive, respectful space for all bodies, backgrounds, and identities.

Have questions or special requests? Reach out to us at hello@saltstowe.com. We’re so glad you’re here.
— The SALT + GROVE Team