Privacy Policy
Last updated: November 5, 2024
This Privacy Policy describes how SALT + GROVE (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from saltstowe.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Contact details including your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including your username, password, security questions and other information used for account security purposes.
- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:
- Companies like Shopify who support our Site and Services.
- Payment processors who collect payment information (e.g. credit/debit card info, billing address) to fulfill your orders.
- Third-party tools that use pixels, cookies, SDKs, or other tracking technologies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see: Third Party Websites and Links.
How We Use Your Personal Information
Providing Products and Services
We use your personal information to provide you with our Services. This includes processing payments, managing your account, fulfilling orders, shipping, and handling returns. We may also enhance your experience by enabling Shopify to connect your account with other Shopify services.
Marketing and Advertising
We may use your information to send promotional emails, text messages, or mail. This helps us tailor our content, services, and ads across platforms.
Security and Fraud Prevention
We use your personal information to detect, investigate, or take action against fraud, illegal activity, or violations of our terms. If you register an account, you're responsible for keeping your credentials safe.
Customer Support & Service Improvement
We use your data to provide support, respond to inquiries, and improve the experience of our services.
Cookies
We use cookies to enhance and analyze our Site and Services. This includes remembering your preferences, performing analytics, and tailoring advertising. For details about Shopify cookies, visit Shopify’s Cookie Policy.
Most browsers accept cookies by default, but you can change your settings to block or delete them. Please note, disabling cookies may affect the functionality of the Site.
Our site does not currently respond to “Do Not Track” browser signals. Learn more at www.allaboutdnt.com.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes, and other reasons subject to this Privacy Policy. These circumstances may include:
- With vendors or service providers (e.g., IT, payment processors, fulfillment partners, etc.).
- With business and marketing partners who will use it in accordance with their own privacy policies.
- When you request or consent to disclosure (e.g., product shipping, social media widgets).
- With our affiliates or corporate group.
- In connection with business transitions, legal compliance, enforcement, or protection of rights.
In the past 12 months, we disclosed the following categories of personal information for the purposes described above:
- Identifiers: Contact details and order/account info
- Customer Records: Basic contact/order/account info
- Commercial Info: Order, shopping, and support info
- Internet Activity: Usage data
- Geolocation Data: Based on IP address or similar
Recipients include service vendors, business/marketing partners, and affiliates. We do not use or disclose sensitive personal information without your consent or for inferring characteristics.
User Generated Content
The Services may allow you to post reviews or other content publicly. Anything you share may be accessible to others, and we can't guarantee how it's used or respected by third parties. Share thoughtfully.
Third Party Websites and Links
Our Site may contain links to third-party sites. We are not responsible for their privacy/security practices. Public information on social media or elsewhere may be viewable and used by others. Linking does not imply endorsement.
Children's Data
Our services are not intended for children. We do not knowingly collect data from minors. If you’re a parent or guardian and believe your child has shared personal data with us, contact us to request deletion.
As of the effective date of this Privacy Policy, we do not knowingly share or sell personal information of individuals under 16 years of age.
Security and Retention of Your Information
We take security seriously but cannot guarantee complete protection. Avoid transmitting sensitive data over unsecured channels. We retain data based on necessity—such as account maintenance, legal compliance, or resolving disputes.
Your Rights
Your rights may vary based on your location, but can include:
- Right to Access / Know: See what data we hold.
- Right to Delete: Request data deletion.
- Right to Correct: Fix inaccurate data.
- Right of Portability: Receive and transfer your data.
- Restriction of Processing: Ask us to stop certain processing.
- Withdraw Consent: Revoke consent where applicable.
- Appeal: Appeal if we deny your request.
To exercise these rights, follow site prompts or contact us directly. We may verify your identity before responding. Authorized agents must provide proof of permission. We won’t discriminate against you for exercising these rights.
Manage communications anytime by using the unsubscribe link in our emails. You may still receive transactional messages.
Complaints
If you have concerns about how we handle your data, please contact us. If you're unsatisfied, you may appeal or file a complaint with your local data authority, depending on your location.
International Users
Your data may be transferred and processed outside your country. We use recognized legal mechanisms (e.g., Standard Contractual Clauses) for cross-border data transfers where required.
Contact
Questions or concerns? Reach us at:
jennasereni@gmail.com
220 Forest Ln
Stowe, VT 05672
United States